| System Operator SelectionPSP Metrics has the most comprehensive validated pre-employment screening tool for 
system operators in North America. Since the 1950s, PSP has tracked success factors 
in system operations work, comparing PSP test scores to actual work performance of 
existing system operators throughout the continent. We have consistently found that 
a particular combination of cognitive abilities, work interests, and work behaviors 
distinguish successful system operators from other performers. The precision in 
PSP's validation research has enabled us to distinguish between system 
operators for electric distribution companies and those for ISOs/RTOs.
 Throughout North America, electric utility companies, regional transmission organizations, 
and independent system operators already use PSP's screening tools to assist them 
in making hiring decisions for system operation positions. The success rate of applicants 
chosen with the PSP system operator assessment system is extremely high for both electric 
distribution companies and ISOs/RTOs. In view of the responsibility that system operators 
have for safety, reliability, and equipment on the electric grid, selection of the best candidates 
for the job is more important than ever.
 
 PSP's current industrial psychologists have worked in the electric power industry for 
over 25 years. They have seen the changes in the control room environment brought on by 
market forces, technology, and government policy. PSP measurement tools have been 
adjusted and recalibrated as these changes have taken place. As a result, PSP's 
system operator screening tools are as up-to-date as the most technologically advanced 
control centers.
 
 For more information on System Operator Selection, please contact PSP and/or view the articles 
in the links below.
 
 » Success Factors in System Operator Selection
 
 » The Changing Nature of System Operations
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